Shipping policy

Last updated: September 22, 2026

We ship physical apparel products to customers in Mexico, the United States and Europe.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Business days exclude weekends and public holidays in Mexico.

Shipping Time

  • Domestic (Mexico): 5–10 business days
  • United States & Europe: 10–20 business days Shipping times are estimates and may be delayed by customs, weather or carrier issues. We are not responsible for delays caused by third-party logistics providers.

Shipping Fees

Shipping cost will be calculated and displayed at checkout based on destination and package weight.

Delivery Address

You are responsible for entering the correct shipping address. We cannot reroute packages once shipped. If the package is returned to us due to an invalid address, you will be responsible for additional reshipping fees.

Contact

RUTA OPTIMIZADA ADOLFO LOPEZ MATEO 36, 55000 ECATEPEC DE MORELOS, Méx. MX Email: info@nevrelis.com Phone: +52 722 840 5584